About Kingfisher
Us
Since 1998 we’ve been delivering a winning combination of fresh, creative ideas and superior service to our local, interstate and international clients.
Kingfisher was created to provide print design work that actually delivered a ROI. Much of what was produced by other agencies was pretty, but that was about it. We saw a need to do better.
Over the ensuing decades Kingfisher has diversified as the field of marketing has become more complex. We now offer digital marketing, Search Engine Optimisation and social media to go with our print design work, website development, copywriting, print and media management.
Our customers
We service businesses large and small. Government departments to start ups, non-profits to multinationals. We’ve serviced just about every industry there is and worked on incredibly diverse projects. In all instances we apply our experience and expertise to whatever industry you service, or product you make, and look for the most impactful way to make prospects sit up and take notice. We do all of this while maintaining our maniacal commitment to responsiveness and customer service. Then every 6 months we survey our clients to see how we’re doing. The 92% Net Promoter Score to the left is our all-time report card. This means that over 8+ years or surveys, when we ask our clients how we’re doing, the average score is above 9 out of 10. To experience this world-class customer service drop us a line today.
Diverse experience
Our offices are as diverse as the projects we work on. Toowoomba, Melbourne, Brisbane and the UK. This gives us a unique insight into the different markets our clients want to reach. Whether you’re selling accounting services in a town of 5,000 or running a shopping centre in a city of 6 million, we understand your unique concerns, and have experience solving your specific marketing puzzles. Whatever promotional conundrums you face, we’ve been there before and are ready and willing to help you outgun the competition.
Who we support
We do what we say
All businesses say this, but it’s not just words for us. Check out our testimonials and you’ll see this theme popping up again and again. We want long-term customers, and the only way to achieve that is to be unwaveringly reliable. This means always doing what you say, but also being strong enough to say when you can’t do something. We always prefer a hard conversation at the start of a job to a really hard conversation at the end, so we’ll tell you the truth, even if it’s a bit hard to hear. The clients we work with appreciate honesty over flattery. They see dissenting opinion as a critical part of reaching the best solution, not an impediment to productivity.
Conflicts of interest
Kingfisher is acutely aware of the potential for conflicts of interest. As such our account managers won’t handle more than one sort of business in that company’s prime market. This means you can rest easy knowing that we’re dedicating 100% of our energy to helping you overcome your competition.
Sound good?
This is who we are. We want to work with people who value what we value, and who are interested in a marketing company that will be a partner in their success, not just a supplier. If that sounds like you, give us a call today on 07 4637 8893.
